Live-In Care in New Malden (KT3)
Yes, NeeryVille Care provides live-in care in New Malden KT3 and across the Royal Borough of Kingston upon Thames, which was formed on 1 April 1965 when Malden and Coombe and Surbiton joined Kingston. New Malden had become a civil parish in 1894 and gained its own urban district council in 1895. One DBS-checked carer, trained by us, comes to live in the house, so your relative has 24 hour care in New Malden from a single familiar person and nobody is alone with a worry in the small hours. If a particular language or tradition matters to your family, say so when you call.
Kingston Hospital, an acute hospital of 520 beds and an emergency department under the Kingston and Richmond NHS Foundation Trust, has grown wing by wing: Esher Wing in 1976, Bernard Meade Wing in 1992, Rowan Bentall Wing in 1994 and a new surgical centre in June 2007. When a ward there is the reason you are reading this, give us the expected date of discharge and we will have the carer ready, so please ring as soon as you have it.
A terraced house of two or three bedrooms generally has its bedrooms upstairs, so a person whose knees have weakened may start sleeping and eating in one room and stop going out. A live-in carer keeps the whole house within reach. Call us on 0208 129 5854 to talk it through, with no obligation.
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✓ The Same Carer Every Visit
✓ Head Office in Highgate, North London
✓ Care Arranged in 24 to 48 Hours
Live-In Care at Home in New Malden: From the High Street to Beverley Park, Cared for at Home
Picture a mild afternoon at Beverley Park, with its tennis courts, allotments and a football pitch. The carer settles your relative on a bench near the allotments, where a retired gardener can watch the plots and pass comment on other people’s beans, then walks slowly back to a seat on the High Street. If a quiet outing of that kind would please your relative, tell us and we will build it into the week.
On days indoors there is the radio, a game of cards or the post. Once a year Malden Fortnight brings its parade of local schools and community groups, and the carer can find out where to watch. At bedtime the carer helps your relative upstairs and stays in the house until morning.
Mornings Without a Clock
Washing and dressing take as long as they take. Over breakfast the carer can read out the Surrey Comet, which has been in print since 1854, so your relative begins the day with news they recognise.
Conversation Nearby
Staywell runs the Raleigh House Centre at 14 Nelson Road, KT3 5EA, where a place can be for a full day with a two-course lunch or for half a day. The carer can ring on 020 8942 8256 and accompany your relative on the first visit.
Doctors and Letters
Medication is prompted and logged at each dose. Letters from the GP and from Kingston Hospital are kept together, and the carer lets the family know what was agreed at each appointment.
Tastes from Home
Meals to your relative’s taste, whether that is a roast, a bowl of rice or something from one of the Korean supermarkets and roughly twenty Korean restaurants and cafes that the town is known for. For a change of scene there is the Glasshouse by the station, the Royal Oak on Coombe Road, or the Watchman at the roundabout, a building of the 1890s that began as a police station.
Green Spaces
Blagdon Open Space, Dickerage Recreation Ground and Green Lane Recreation Ground are all within the town. The carer chooses the nearest flat route, takes a folding seat if it is needed and lets your relative decide how far to go.
Gentle Movement
Stairs and kerbs are where most tumbles happen. The Malden Centre has a swimming pool and gym, and if the GP agrees that a session would suit your relative, the carer can go along and wait.
What Families Say About NeeryVille Care
Families just like yours, facing the same decisions you are facing right now.
K
Kathryn
May 2026 · posted on Google
★★★★★
They keep us informed of all the happenings and the care we receive is constant
S
April 2026 · posted on Google
★★★★★
From the beginning, the experience has been positive and well organised. The support provided has been professional but also approachable, which makes a difference for our family
U
April 2026 · posted on Google
★★★★★
We are always assured of support and care whenever we need them.
★★★★★ Rated Care Provider
Why New Malden Families Choose NeeryVille
Look up live-in care for New Malden and what you find is mostly national brands and directories. The brand page we opened is run from a branch in another part of south west London, another prints no price at all, and neither mentions Staywell or the borough’s care assessment. We do things differently: carers are our own employees, one carer lives in with each client, and our daily rate is on the page. Call and we will talk through what this means in KT3.
One carer, not a rota
Your relative learns one person’s ways, and the carer learns theirs, from the radio station to the way the tea is made. A household with fewer surprises is a calmer one.
When memory is fading, seeing the same face each morning is worth more than almost any gadget. Our same-carer approach rests on that conviction, and we would like to explain it to you.
Change your mind in 14 days
Should the arrangement not suit you in the first 14 days, for any reason at all, you can stop straight away, with no notice and no charge.
That is the 14-Day Live Well at Home Guarantee, so nobody has to feel locked in when they begin.
People we employ
NeeryVille Care is regulated by the Care Quality Commission. We employ, train and supervise every carer ourselves, so you are not managing a self-employed worker. Our registration on the CQC website is there for you to read.
Clinical backing
Each live-in placement sits within a clinical governance framework led by experienced clinicians, covering care for people with dementia, stroke recovery and Parkinson’s.
Leaving hospital
When the ward at Kingston Hospital names a discharge day, we plan from there. After the free assessment a matched carer can normally be in the New Malden house within 24 to 48 hours, so let us know the date at once.
Who is in charge
Daniel Johnson, our Registered Care Manager, has more than twelve years in care, specialist dementia training, and personal responsibility for every live-in placement we make.
Still have questions about whether NeeryVille is the right fit for your family?
Call us on
0208 129 5854.
We will listen to your situation, answer every question you have and give you the time you need to make the right decision.
We are available 24 hours a day, 7 days a week.
Fully regulated and compliant with UK care standards
CQC | ICO | Dementia Friend | Homecare Association
CQC Registered Care Provider (View details)
Recognised care provider on the NHS website (View listing)
Signs That a Live-In Carer May Be Needed in New Malden
Often it is the fridge that tells the story. A daughter visits from Sussex and finds yoghurt out of date, a pan of something half cooked and a cardigan that hangs loose where it used to fit. Meals have been forgotten for weeks, and her father insists he is eating well. A live-in carer prepares what he likes, sits with him while he eats and notices when the portions get smaller.
For other families it is a hospital stay. After a spell in Kingston Hospital the house looks different, the stairs seem steeper and the first night alone feels risky. Having someone in the house from the afternoon of discharge takes the edge off all three.
Whichever path brought you here, we start with your relative’s own idea of a good day in New Malden and build the plan from that, not from a count of hours.
If you are the person who has carried everything, ask about our respite care: a live-in carer moves in, and you get proper rest knowing your relative is with someone they have grown used to.
Conditions Our New Malden Carers Support
Our live-in carers in New Malden support people living with dementia, recovering from a stroke, or living with Parkinson’s disease, multiple sclerosis, cancer and reduced mobility, in KT3 and across the Royal Borough of Kingston upon Thames.
If your loved one has a condition that is not listed, please
call us on
0208 129 5854.
Usually we can still help, and we will tell you plainly if we cannot.
If the need is mostly at night, our overnight care may suit better.
Two People, One Front Door: Couples in New Malden
Think of a couple who ran a shop on the High Street for forty years. He now has early Parkinson’s and she is wearing herself out doing everything, with a daughter living overseas who rings every Sunday and cannot help in between. One live-in carer can help him wash and dress, cook for both and sit with her over a cup of tea at last, so the couple remain in their own house.
The carer’s time goes where it is needed on the day, and neither of them has to move out. If that sounds like your parents, phone and ask how we look after two people under one roof.
Find out about live-in care for couples
Call us on 0208 129 5854
Available 24 hours a day, 7 days a week
Why New Malden Families Choose Live-In Care at Home Instead of a Care Home
Someone who has lived in the same New Malden street since the war will often say they would rather stay than move anywhere else, and live-in care is how that wish can be honoured.
New Malden began as a railway place, with its station opening on 1 December 1846 on the main line from Waterloo. Terraced houses spread north of it in the late nineteenth and early twentieth centuries, and larger detached and semi-detached houses followed in the 1930s and 1940s towards Coombe Hill. On the High Street, the family-run department store Tudor Williams traded from 1913 until 2019, and a Waitrose now stands among the shops.
Choosing a care home means giving up the familiar. Choosing care at home means your parent keeps their own bed, kitchen and daily rhythm, with a carer who moves in and becomes a familiar presence. Nobody is alone with a worry in the small hours, and couples can stay together with one carer supporting both.
Most terraced houses here put the bedrooms upstairs, which is hard on weak knees, and the High Street has changed within living memory. A live-in carer helps with the stairs and goes along to the shops. When a ward at Kingston Hospital is the reason for the call, give us the expected date of discharge and the carer can be ready at home.
To talk about what could work for your family, call us on 0208 129 5854 and tell us about your parent’s house, with no obligation.
Live-In Care in New Malden: The Price Is £190 a Day
Prices should be easy to find.
Live-in care with NeeryVille in New Malden starts from £190 per day, fully inclusive. No hidden fees, no extra charges.
Once we have done the free assessment, your exact figure comes to you in writing before you commit.
What You Get for the Daily Rate
Your relative’s carer lives in the house all the time. The day price includes washing and dressing, tablets prompted and written up, help moving about, shopping, collecting prescriptions, company and trips out. Buses 131, 152, 213, 265, SL7, K1 and K5 are listed as serving New Malden, the A3 Kingston bypass has run past the town since 1927, and Malden Manor and Motspur Park stations are close by, so the carer can plan any trip, whether to Kingston Hospital or the High Street.
If the situation is more involved, perhaps dementia care at home, live-in care for a couple or recovery after an operation, you will have a tailored quote once we have met.
Paying for Care at Home in New Malden
Staywell is where many Kingston families start. It offers a free and independent information, advice and advocacy service for people over retirement age, and for their families and carers, at 14 Nelson Road, New Malden, on 020 8942 8256. Staywell or the GP can also tell you whether NHS Continuing Healthcare is worth pursuing; it carries no means test and is aimed at those whose care is mostly about health.
The Kingston Council route begins with an online eligibility checker; if you might be entitled to help, it points you to a care needs assessment. What you pay depends on a means test of income, savings and investments, and a calculator on the council site gives a rough figure. Adult Social Care can be reached on 020 8547 5005, and relatives may ask about a carer’s assessment of their own.
Age UK London confirms there is no Age UK branch in Kingston and refers people to Staywell, open Monday to Friday, 9am to 5.30pm. Dementia Support Kingston, from the Alzheimer’s Society on 020 7423 5115, helps families who live in the borough or are registered with a Kingston GP.
Funding questions need not delay care. We can arrange a carer while assessments are under way, so tell us where you have got to.
Wondering how to fund it?
Getting Going with Live-In Care in New Malden
Picking up the phone is usually the hardest bit. After that it goes like this.
01
A first phone call
You do not have to be organised.
Call 0208 129 5854 and a member of our care team, quite often Daniel Johnson, will pick up.
We ask what is happening, listen, and talk through what could work in New Malden. There are no forms and no obligation.
It is just a chat with people who arrange live-in care week in, week out.
03
We find out what they love
We ask what they remember. Malden and Coombe was granted full borough status in 1936, with a civic mace bearing the insignia of King Edward VIII, and the first parking meters were made at Venners in New Malden. A retired golfer may recall Malden Golf Club, on its present site since 1926. People who used the cinemas may remember the silent picture house on Coombe Road that became the New Malden Gentlemen’s Club in 1923, or the High Street cinema at the corner of Sussex Road that burnt down on Boxing Day 1936. Others will mention John Martyn, born in New Malden in 1948, or the sculptor Anthony Caro, born there in 1924, and the page on New Malden also lists Cyril Barton and Ian Bazalgette, both awarded the Victoria Cross after their deaths. The air raid of 16 August 1940 killed about 50 people, and we raise it only if someone wants to talk about it.
Whatever they recall shapes a care plan for one person. Ring and tell us which stories your relative tells again and again.
We choose the carer
We match skills to needs and temperament to temperament, so the carer is welcome in the house.
The 14-Day Live Well at Home Guarantee means the match can be tested without risk.
02
04
The carer moves in
The carer arrives within a day or two of the assessment, and sooner when someone is coming out of hospital.
Urgent requests connected with Kingston Hospital go to the front of the queue.
You have a single point of contact from day one.
Between the first call and a carer in the house there is normally a gap of a day or two. When it is urgent, we try to close that gap further.
We arrange the free assessment to suit you, and after care starts we keep in touch, so a change in health, mood or habits is spotted early.
Call us now on
0208 129 5854.
Live-In Care in Areas Around New Malden
We provide live-in care across New Malden and the wider Royal Borough of Kingston upon Thames. Whether your relative lives near the station, up towards Coombe Hill, in Old Malden or over by Motspur Park, a carer can usually be in place within 24 to 48 hours.
We also cover Kingston, Worcester Park and Raynes Park, and provide live-in care throughout England.
London
Live-In Care in Raynes Park and West Wimbledon (SW20)
Live-In Care in Surbiton (KT6)
Live-In Care in Kingston upon Thames (KT1)
Live-In Care in Wimbledon Village (SW19)
Live-In Care in Wimbledon (SW19)
Live-In Care in Ham and Petersham (TW10)
Live-In Care in Teddington (TW11)
We cover these areas and can discuss your loved one’s needs right away.
Live-in care is available throughout England including areas not yet listed above. If you cannot find your area call us on 0208 129 5854
and we will confirm coverage and arrange an assessment within 24 hours.
Neeryville Care - Compassionate Home Care You Can Trust
Live-In Care in New Malden: Common Questions
How much does live-in care in New Malden cost?
Live-in care from NeeryVille Care in New Malden is £190 per day, fully inclusive, and there is nothing hidden. After the free assessment you receive the exact figure in writing before any commitment.
How quickly can live-in care start in New Malden?
Usually inside two days of the assessment, even if your relative is on their way home from Kingston Hospital. Mention the discharge date on the phone and we will fit the start to it.
Do you provide live-in care for people with dementia?
Yes. A single carer living in the house offers the same face and the same routine every day, which many people with dementia find settling. Dementia Support Kingston, from the Alzheimer’s Society, gives free guidance to families on 020 7423 5115.
Is live-in care better than a care home?
That depends on the person. Staying put means their own bed, their own neighbours and a husband or wife beside them, with one carer giving their full attention. Some prefer a care home, and we will help you weigh it up fairly.
What happens if my carer is ill or on holiday?
When your carer is poorly or on leave, another carer from our own team steps in, so your relative is never left without support.
Is NeeryVille Care regulated by the CQC?
Yes. NeeryVille Care Ltd is registered with the Care Quality Commission and anyone can read our CQC provider page.
Which areas of New Malden do you cover?
We cover New Malden town centre and the High Street, Coombe Hill, Old Malden and Malden Manor, and Motspur Park (KT3), plus nearby areas including Kingston, Worcester Park and Raynes Park. The acute hospital for the borough is Kingston Hospital.
Do you offer respite care in New Malden?
Yes. Our respite care gives a family member in KT3 a proper rest, with a live-in carer staying in the house throughout. The carer moves in for as many days as the break lasts.
Can you support a hospital discharge?
Yes. We can have a live-in carer at the front door when your relative comes back from Kingston Hospital, which makes the first evening calmer. Share the expected date and we will work backwards.
What is the 14-Day Live Well at Home Guarantee?
In the first 14 days you can stop for any reason at all, with no notice and no cost.
How do I pay, and can I get funding?
Payment is by Bank Transfer or Direct Debit only. Funding may come from NHS Continuing Healthcare or a care needs assessment by Kingston Council, and Age UK London can direct you to local help.
My mother speaks mainly Korean. Can that be considered?
Please tell us when you call. New Malden has the largest expatriate South Korean community in Europe, where the South Korean embassy was first based, and it was twinned with Jaffna in 2016. We cannot promise a particular language, but we will discuss it and match as closely as we can.
Can a carer take my grandfather swimming at the Malden Centre or to a show?
If his GP agrees, yes. The Malden Centre has a swimming pool and gym, and the Green Theatre Company, a youth group founded in 1986, works from a converted cricket pavilion at Barton Green. Dino-Golf by the A3 is another outing. The carer checks access first and stays close.
Can the carer go with my aunt to the day centre at Raleigh House?
Yes. Staywell’s Raleigh House Centre, 14 Nelson Road, offers a full day with a two-course lunch or a half day. Ring Staywell on 020 8942 8256 to book a place, and the carer will accompany your aunt on the first visit and settle her in.