Live-In Care in Ham and Petersham (TW10)
Yes, NeeryVille Care provides live-in care in Ham and Petersham TW10 and across the London Borough of Richmond upon Thames. One trained, DBS-checked carer moves into the cottage, flat or house and stays, so the common, the river path and the neighbours remain within reach.
Ham lies two miles north of Kingston upon Thames, where Kingston Hospital has an emergency department and is run by Kingston and Richmond NHS Foundation Trust, formed on 1 November 2024. If a stay there is coming to an end, we can have a carer waiting at home before the discharge, so tell us the likely date and we will plan back from it.
Some older residents who no longer drive find the village shrinking around them, with buses 65, 371 and K5 linking Ham to Kingston and the 65 and 371 to Richmond. A live-in carer can help with errands and outings. Call us on 0208 129 5854 to talk it through, with no obligation.
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✓ CQC-Registered Provider
✓ Listed on NHS Find Care
✓ The Same Carer Every Visit
✓ Head Office in Highgate, North London
✓ Care Arranged in 24 to 48 Hours
Live-In Care at Home in Ham and Petersham: Between the Common and the River
On a good morning the carer and your loved one set off along the Great South Avenue, the straight tree-lined path from Ham Common to Ham House, which was completed in 1610 and given to the National Trust in 1948. The grounds cover about 12 hectares, with the Cherry Garden to the east, the Wilderness to the south and a kitchen garden whose produce supplies the cafe, and the Grade II listed Orangery is now a tea room. A pot of tea, a slice of cake and a seat in the sun make a perfectly good plan for the day. If the legs say no, the carer helps them home the same way.
Evenings are quiet: supper, a wash, and bed, with someone in the house all night. If you are picturing a day like this for someone you love, ring us and we will talk about how to make it happen.
An Unhurried Start
Washing, dressing and breakfast at whatever pace your loved one prefers. Because the carer lives in, the day starts when they are ready, not when a visit is booked.
Watching and Remembering
Ham and Petersham Cricket Club was established in 1815 and still plays on the common in the season, and the Ham Polo Club has played since 1926, in the old orchard of Ham House from 1954. The New Inn, built in 1756, overlooks the green, while Ham remembers Sopwith’s aircraft factory of 1917, the Trojan Utility Car made from 1922 to 1928 and Latchmere House, which was Camp 020 in the Second World War. A carer who asks about these things draws out a lifetime of stories.
Tablets and Appointments
Tablets are prompted and logged every time. The carer keeps the diary for the GP and for visits to Kingston Hospital, accompanies your loved one, and reports anything new to the family.
Plain Good Food
Meals cooked fresh to taste, with any dietary or swallowing needs in mind. Ham Library, near the old site of Secrett’s farm, and the parade nearby give a carer easy errands to run together.
Common, River and Park
Ham Common covers 48.69 hectares and is a Local Nature Reserve, with a village pond and, in spring, parts of Church Road closed so toads can cross. Melancholy Walk runs by the east wall of Ham House and Cut Throat Alley by its south wall. Ham Lands, the former gravel pits, now has a lake joined to the Thames by a lock, and King George’s Field covers ten acres by the river. In Richmond Park, Ham Gate was widened in 1921 and the Isabella Plantation opened to the public in 1953.
Safe on Old Floors
Steep cottage stairs, uneven paths and slippery bathrooms are common causes of falls. The carer offers an arm, clears the hazard and keeps the family informed if walking changes.
What Families Say About NeeryVille Care
Families just like yours, facing the same decisions you are facing right now.
K
Kathryn
May 2026 · posted on Google
★★★★★
They keep us informed of all the happenings and the care we receive is constant
S
April 2026 · posted on Google
★★★★★
From the beginning, the experience has been positive and well organised. The support provided has been professional but also approachable, which makes a difference for our family
U
April 2026 · posted on Google
★★★★★
We are always assured of support and care whenever we need them.
★★★★★ Rated Care Provider
What Makes NeeryVille Different for Ham and Petersham Families
Ham and Petersham looks after its own: the Richmond, Petersham and Ham Open Spaces Act of 1902 protected the common, and a utopian community called Alcott House once ran on Ham Common from 1838 to 1848. Care should respect that independent spirit. Search online for a live-in carer in TW10 and you will find national brands, comparison sites and agencies that introduce a self-employed carer and step back. We work differently: our own employed carers, one person to each home, and a price anyone can read. Here is how that works for a Ham or Petersham family.
Same face, every day
Your relative will not meet a stream of strangers. One carer learns the routine, the favourite chair and the early signs that something is not right.
For someone with dementia in TW10, a familiar person at the door makes the day smoother. Our same-carer approach is built around exactly that.
Walk away in 14 days, free
If the arrangement is not right for any reason in the first 14 days, you can stop at once, with no notice and no charge.
That is our 14-Day Live Well at Home Guarantee, so there is nothing to lose by trying.
Our own staff
NeeryVille Care is regulated by the Care Quality Commission. Every carer is our employee, trained and supervised by us, not a self-employed introduction, and you can look up our registration on the CQC website at any time.
Clinical leadership
Every arrangement sits within a clinical governance framework led by experienced clinical leaders, which keeps care dependable for dementia, Parkinson’s disease or recovery after a stroke.
Home within days
Hospital stays at Kingston Hospital can end at short notice. After our assessment a matched carer can usually be at the Ham or Petersham home within 24 to 48 hours, so make the call as soon as a discharge is mentioned.
A named manager
Daniel Johnson, our Registered Care Manager, has over twelve years in care and specialist dementia training, and he oversees every arrangement himself. When you ring, you reach someone who knows the work.
Still have questions about whether NeeryVille is the right fit for your family?
Call us on
0208 129 5854.
We will listen to your situation, answer every question you have and give you the time you need to make the right decision.
We are available 24 hours a day, 7 days a week.
Fully regulated and compliant with UK care standards
CQC | ICO | Dementia Friend | Homecare Association
CQC Registered Care Provider (View details)
Recognised care provider on the NHS website (View listing)
How Do You Know It Is Time for a Live-In Carer in Ham and Petersham?
Few people decide on a particular day. The need builds slowly, and live-in care deserves a look when someone needs help through the day and night yet is determined to stay at home.
Picture a retired man in a cottage near the common who gives up driving after a scare. The buses are there, but the 65 and 371 run towards Kingston and Richmond, not to the doctor’s door, and the walk to Ham Library and the parade is getting longer. After a spell at Kingston Hospital he comes home quieter, eats less and begins to put off going out.
Whatever has brought you here, we start with one question. Not “how many hours do you need?” but “what would make life at home in Ham feel like his own again?” Ring us and describe his week; we will do the rest.
We also provide respite care for relatives who have carried the load alone and need a proper break.
Health Conditions Our Ham and Petersham Carers Support
Our live-in carers in Ham and Petersham support people living with dementia, recovering from a stroke, or living with Parkinson’s disease, multiple sclerosis, cancer and reduced mobility, in TW10 and across the London Borough of Richmond upon Thames.
If your loved one has a condition that is not listed, please
call us on
0208 129 5854.
Usually we can still help, and we will tell you plainly if we cannot.
If the need is mostly at night, our overnight care may suit better.
Under One Roof: Couples in Ham and Petersham
Think of a couple at the edge of the common. She had a stroke last winter and needs help to dress, wash and walk. He has been her only carer since, getting up in the night and running every errand himself. Houses of that kind tend to have steep stairs, as many do around the common, from Sudbrook Lodge of 1680 to Orford Place of 1730 to 1734. A live-in carer takes on the lifting and the night shift, which lets him rest and be her husband again.
One carer looks after you both, giving time where it is needed on any given day, and neither of you has to leave the house you love. If that sounds like a couple you know, call us and we will explain how it works.
Find out about live-in care for couples
Call us on 0208 129 5854
Available 24 hours a day, 7 days a week
Why Ham and Petersham Families Choose Live-In Care at Home Instead of a Care Home
If your relative has lived near Ham Common for years, they know the river path and the neighbours by heart. Live-in care lets all of that stay within reach.
Petersham appears in the Domesday Book of 1086 as Patricesham, held by Chertsey Abbey, although Ham is not listed at all. Ham House was finished in 1610, and in 1637 Charles I enclosed Richmond Park, which took in more than 800 acres of Ham parish. A deed still protects Ham Common, which is why the place keeps its village feel, and some residents also remember Hawker Aircraft building Hunters here until 1991.
At home, your relative keeps their own bed, their own cupboards and the routine they have built up over decades. One carer moves into the cottage, flat or house and learns the small details, so the person at breakfast is the same person at bedtime. A couple can stay together, with the one carer helping both of them.
Ham has older cottages and Georgian houses around the common, alongside terraced and semi-detached homes and many flats from the Wates estate. Whatever the layout, a live-in carer can help with the stairs, the errands and the walks. After a stay at Kingston Hospital, tell us the likely discharge date and the same carer can be waiting at home.
To talk about what could work for your family, call us on 0208 129 5854 and we will go through the options with you, with no obligation.
Live-In Care in Ham and Petersham: What It Costs, £190 a Day
You should not have to hunt for a price.
Live-in care with NeeryVille in Ham and Petersham starts from £190 per day, fully inclusive. No hidden fees, no extra charges.
After your free assessment you receive the exact figure in writing, before anything is agreed.
What the Daily Rate Includes
Your daily rate covers a carer living in the house, there by day and by night. That means washing and dressing, cooked meals, medication prompts and records, steadying a person on the stairs, company to the GP and Kingston Hospital, prescriptions and shopping. Where there is no car, the carer plans around the K5, 65 and 371 buses.
Some situations need a tailored figure: dementia care at home, live-in care for a couple or recovery after an operation. We price these personally once we have assessed.
Paying for Care at Home in Ham and Petersham
Often the person who needs the most support is the relative who has been coping alone. Richmond Council offers carers a free assessment, which it describes as simply a conversation about how caring affects your life, and the three conditions are that your needs arise from caring, that your health or ability to manage everyday things is affected, and that your wellbeing is, or is likely to be, significantly affected. Richmond Carers Centre can advise on 020 8867 2380. For the person being cared for, NHS Continuing Healthcare funds care when the main need is a health need, so ask for a checklist if the needs are mostly medical.
The person receiving care can ask Richmond Council Adult Social Care for a needs assessment on 020 8891 7971 (weekdays, 9am to 5pm). Closer to home, the Ham and Petersham SOS Scheme, a volunteer charity since 1966, helps local people with transport, shopping, hospital visits and befriending from the Woodville Centre, TW10 7QW, on 020 8948 1090.
For independent advice, ring the Age UK Richmond helpline on 020 8878 3625 on weekdays between 10am and 2pm. Where forgetfulness is the worry, ask your GP about the Richmond Older Adults Service, whose memory assessment team works from Livingston House in Teddington.
Our advice: get care going, then sort the forms alongside it.
Want the full picture on funding?
Beginning Live-In Care in Ham and Petersham
People often say they wish they had rung sooner. This is what follows when you do.
01
Ring us once
Nothing needs preparing beforehand.
Phone 0208 129 5854 and Daniel Johnson or a colleague answers.
We listen, then suggest what would help most in Ham and Petersham, with no forms and no obligation.
It is a plain conversation with people who know this work well.
03
We find out who they are
We ask about the places and people that mattered to them. In Petersham that may be St Peter’s Church, where part of the chancel dates from 1266 and the box pews and two-decker pulpit of 1796 survive, or the grave of Captain George Vancouver, who was buried there in 1798. Charles Dickens rented Elm Cottage in 1839 and wrote Nicholas Nickleby there, Daisy Ashford was born at Elm Lodge, and the village lock-up and watchman’s box date from 1787. Sudbrook Park was designed by James Gibbs for the Duke of Argyll between 1726 and 1728 and has been leased by Richmond Golf Club since 1891, and Archibald Campbell, born at Ham House in 1682, founded the Royal Bank of Scotland in 1727. In Ham the churches include St Andrew’s on Church Road and St Thomas Aquinas on Ham Street.
All of it goes into a care plan written for one person. To start, pick up the phone.
We choose the right carer
We weigh the carer’s skills against the person’s needs, and temperament against temperament, so they fit the household.
The 14-Day Live Well at Home Guarantee means trying the match carries no risk.
02
04
Your carer moves in
Your carer arrives, normally within 24 to 48 hours of the assessment and sooner after a hospital stay.
For urgent requests from Kingston Hospital we act first.
One contact looks after you from the start.
Between a first call and a carer moving in, expect 24 to 48 hours. In an urgent case we work faster.
Our Registered Care Manager arranges the free assessment in the home, and our office team stays in touch after live-in care begins, so you always have a person to ring.
Call us now on
0208 129 5854.
Live-In Care in Areas Around Ham and Petersham
We provide live-in care across Ham and Petersham and the wider London Borough of Richmond upon Thames, from Ham Common and Ham Street to Petersham Road, River Lane and Sudbrook. In most cases care can be in place within 24 to 48 hours.
Nearby Richmond Park, Ham Lands and Kingston upon Thames are covered too, and we provide live-in care throughout England.
London
Live-In Care in Twickenham (TW1)
Live-In Care in St Margarets (TW1)
Live-In Care in Teddington (TW11)
Live-In Care in Richmond (TW9)
Live-In Care in Kingston upon Thames (KT1)
Live-In Care in East Sheen (SW14)
Live-In Care in Mortlake (SW14)
We cover these areas and can discuss your loved one’s needs right away.
Live-in care is available throughout England including areas not yet listed above. If you cannot find your area call us on 0208 129 5854
and we will confirm coverage and arrange an assessment within 24 hours.
Neeryville Care - Compassionate Home Care You Can Trust
Live-In Care in Ham and Petersham: Your Questions Answered
How much does live-in care in Ham and Petersham cost?
Live-in care in Ham and Petersham costs £190 per day, fully inclusive, with no hidden extras. We confirm your exact figure after the free assessment and before you agree to anything, whether the home is a cottage by the common or a flat on the Wates estate.
How quickly can live-in care start in Ham and Petersham?
Normally within two days of the assessment, and faster when someone is leaving hospital. Tell us the date Kingston Hospital has suggested and we will work back from it.
Do you provide live-in care for people with dementia?
Yes. Living with one carer in rooms they know can steady the day for someone with dementia. The Richmond Older Adults Service includes a memory assessment team at Livingston House in Teddington, and GPs make the referrals.
Is live-in care better than a care home?
It is a personal choice. Live-in care keeps your loved one at home among familiar things, with a carer’s full attention, and a couple can stay together. In Ham and Petersham, where homes range from old cottages to estate flats, we look at the stairs and the entrance at the assessment so your family can judge how well the home will suit.
What happens if my carer is ill or on holiday?
Should your carer fall ill or take leave, one of our own team steps in, so the home is never left without care.
Is NeeryVille Care regulated by the CQC?
Yes. NeeryVille Care Ltd is registered with the Care Quality Commission, and our CQC provider page is public for you to read.
Which areas of Ham and Petersham do you cover?
We cover Ham Common, Ham Street, Ham Parade, Petersham Road, River Lane and Sudbrook (TW10), and nearby areas including Richmond Park, Ham Lands and Kingston upon Thames.
Do you offer respite care in Ham and Petersham?
Yes. We offer respite care too: a live-in carer takes over at home while the relative who has been managing alone gets a proper rest.
Can you support a hospital discharge?
Yes. A live-in carer can be waiting on the day your loved one leaves Kingston Hospital, so they return to a settled home. Share the expected date and we arrange the rest.
What is the 14-Day Live Well at Home Guarantee?
Within the first 14 days you may end the care for any reason, immediately and free of charge.
How do I pay, and can I get funding?
Payment is by Bank Transfer or Direct Debit only. Help may come from NHS Continuing Healthcare or a Care Act assessment through Richmond Council, and Age UK Richmond offers free advice on 020 8878 3625.
Can the Ham and Petersham SOS Scheme help alongside a live-in carer?
The SOS Scheme is a volunteer charity, founded in 1966, offering local people practical help with transport, shopping, hospital visits, befriending and monthly excursions. It is based at the Woodville Centre, TW10 7QW, and answers on 020 8948 1090 from Monday to Friday, 10am to 12 noon. A live-in carer can use it for outings and company.
Can we cross to Teddington or Marble Hill from Ham?
Teddington Lock Footbridge connects Ham with Teddington, and Hammerton’s Ferry runs in summer to Marble Hill House in Twickenham. The ferry is seasonal, so the carer checks the day first. At the assessment we also ask how far your relative can walk and whether the steps are manageable.
Which Richmond Park gate suits a walk from Ham?
Ham Gate, beside Ham Common, was widened in 1921, and Petersham Gate was built to serve the Russell School that opened nearby in 1851. Pembroke Lodge, the Isabella Plantation and White Lodge, built in 1730, are inside. The carer plans the length of the walk to suit your relative.