Insurance Cover at NeeryVille Care - £16 Million in Verified, Documented and Downloadable Cover
When a professional carer enters your loved one's home, families have a right to know that the business sending that carer is properly insured. Not just claiming to be insured. Actually insured, with verified policy numbers, a named underwriter and certificates available to download.
NeeryVille Care holds three separate insurance policies covering every aspect of the care we deliver across England. Every policy is current, confirmed and documented. The certificates are available to download below.
Our Confirmed Insurance Cover
Employers Liability Insurance: £10 Million
Employers liability insurance is a legal requirement for any business that employs staff in the United Kingdom. It covers claims made by our directly employed carers in the event of injury or illness sustained in the course of their work. Every carer placed by NeeryVille Care is directly employed by NeeryVille Care Ltd. Not placed through an agency. Directly employed, supervised and fully covered under this policy.
This policy complies with the Employers Liability (Compulsory Insurance) Act 1969 and all applicable regulations across Great Britain and Northern Ireland.
Cover confirmed: £10,000,000 Policy Number: LEW3US129I Underwriter: Admiral Insurance (Gibraltar) Limited, trading as Admiral Business Arranged by: Tide Insurance Services Limited, FCA authorised FRN 1040067 Cover start: 19 September 2026 Cover end: 18 September 2027
Public And Product Liability Insurance: £5 Million
Public liability insurance covers claims made by members of the public, including the people we care for and their families, in the event of injury, illness or property damage caused by our carers during the delivery of care.
Cover confirmed: £5,000,000 Policy Number: H061K3Z4RA Underwriter: Admiral Insurance (Gibraltar) Limited, trading as Admiral Business Arranged by: Tide Insurance Services Limited, FCA authorised FRN 1040067 Cover start: 19 September 2026 Cover end: 18 September 2027
Professional Indemnity Insurance: £1 Million
Professional indemnity insurance covers claims arising from errors, omissions or negligence in the professional services we provide. For a CQC-regulated managed care provider this means coverage for the clinical and professional decisions made in the delivery of care.
Cover confirmed: £1,000,000 Policy Number: SVCRDPVIFZ Underwriter: Admiral Insurance (Gibraltar) Limited, trading as Admiral Business Arranged by: Tide Insurance Services Limited, FCA authorised FRN 1040067 Cover start: 19 September 2026 Cover end: 18 September 2027
Why Insurance Cover Matters for Families
When choosing a live-in care provider, insurance is not a secondary consideration. It is the foundation of financial protection for your family, for the person receiving care and for the carers themselves.
A provider without adequate insurance places families at risk. If a carer causes accidental damage to your loved one's home, if a carer is injured on the job or if a professional error causes harm, the question of who pays is resolved entirely by the insurance cover in place.
At NeeryVille Care all three categories of insurance are current, verified and held with a named FCA-authorised provider. Families do not need to take our word for it. They can download the certificates below and verify the underwriter independently.
The Difference Between a Managed Provider and an Introductory Agency
This distinction matters particularly in relation to insurance.
An introductory agency introduces a self-employed carer to a family and steps back. The self-employed carer may or may not hold their own insurance. The family may or may not be covered if something goes wrong. The agency's responsibility largely ends at the point of introduction.
NeeryVille Care is a CQC-regulated managed provider. Every carer we place is directly employed by us. Our insurance covers every carer, in every home, on every visit. Families do not need to check whether the carer has their own cover. They are covered by ours.
CQC Provider ID: 1-21254500455
Our Insurance Broker
Our insurance is arranged through Tide Insurance Services Limited, authorised and regulated by the Financial Conduct Authority, FRN 1040067. Tide acts as agent of Able Insurance Services Limited, FRN 311649, trading as Admiral Business. All three policies are underwritten by Admiral Insurance (Gibraltar) Limited. Families and professionals can verify Tide Insurance Services Limited on the FCA Financial Services Register.
Tide Insurance Services Limited
GFSC Register for Admiral Insurance
Admiral Insurance (Gibraltar) Limited
Download Our Insurance Certificates
All three insurance certificates are available to download below. Each certificate confirms our company name, the type of cover held, the coverage amount, the underwriter and the policy period.
[Download Public Liability Certificate — Policy H061K3Z4RA]
[Download Employers Liability Certificate — Policy LEW3US129I]
[Download Professional Indemnity Certificate — Policy SVCRDPVIFZ]
To request further documentation for commissioning or professional purposes contact Daniel Johnson directly.
Call: 0208 129 5854
Email: info@neeryvillecare.com
Our Full Compliance Framework
Insurance is one part of a wider compliance framework at NeeryVille Care. Families who want to verify our complete governance and regulatory position can also read:
Our safeguarding policy and framework
Our Safeguarding Partnership
NeeryVille Care Ltd is based in the London Borough of Haringey and operates within the Haringey Safeguarding Adults Partnership framework for our North London operations.
For clients receiving live-in care in other parts of England, the safeguarding framework of the relevant local authority applies. We work collaboratively with every local authority safeguarding team in every area where we provide care, from Hillingdon and Camden in London to West Berkshire and beyond.