Insurance Cover at NeeryVille Care: £15 Million Confirmed
When a professional carer enters your loved one's home, families have a right to know that everything that could go wrong is fully covered. Not partially covered. Not covered up to a modest limit. Fully covered.
NeeryVille Care holds comprehensive insurance across all three categories required of a professional managed care provider. Every policy is current, confirmed and documented. The certificate is available to download below.
Our Confirmed Insurance Cover
Public Liability Insurance: £15 Million
Public liability insurance covers claims made by members of the public, including the people we care for and their families, in the event of injury, illness or property damage caused by our carers during the delivery of care.
Cover confirmed: £15,000,000
Broker: PolicyBee, FCA-authorised insurance broker
Policy period: 2 years, renewed August 2026
Employers Liability Insurance: £15 Million
Employers liability insurance is a legal requirement for any business that employs staff in the United Kingdom. It covers claims made by our directly employed carers in the event of injury or illness sustained in the course of their work.
Every carer placed by NeeryVille Care is directly employed by NeeryVille Care Ltd. Not self-employed. Not placed through an agency. Directly employed and fully covered.
Cover confirmed: £15,000,000
Broker: PolicyBee, FCA-authorised insurance broker
Policy period: 2 years, renewed August 2026
Professional Indemnity Insurance: £15 Million
Professional indemnity insurance covers claims arising from errors, omissions or negligence in the professional services we provide. For a CQC-regulated managed care provider this means coverage for the clinical and professional decisions made in the delivery of care.
Cover confirmed: £15,000,000
Broker: PolicyBee, FCA-authorised insurance broker
Policy period: 2 years, renewed August 2026
Why Insurance Cover Matters for Families
When choosing a live-in care provider, insurance is not a secondary consideration. It is the foundation of financial protection for your family, for the person receiving care and for the carers themselves.
A provider without adequate insurance places families at risk. If a carer causes accidental damage to your loved one's home, if a carer is injured on the job or if a professional error causes harm, the question of who pays is resolved entirely by the insurance cover in place.
At NeeryVille Care, £15 million cover across all three categories means that question has a clear, confirmed answer. You are protected. Your loved one is protected. Our carers are protected.
The Difference Between a Managed Provider and an Introductory Agency
This distinction matters particularly in relation to insurance.
An introductory agency introduces a self-employed carer to a family and steps back. The self-employed carer may or may not hold their own insurance. The family may or may not be covered if something goes wrong. The agency's responsibility largely ends at the point of introduction.
NeeryVille Care is a CQC-regulated managed provider. Every carer we place is directly employed by us. Our insurance covers every carer, in every home, on every visit. Families do not need to check whether the carer has their own cover. They are covered by ours.
CQC Provider ID: 1-21254500455
Our Insurance Broker
Our insurance is arranged through PolicyBee, an independent FCA-authorised insurance broker established in 1998 and registered with the British Insurance Brokers Association. PolicyBee specialises in insurance for small businesses and care providers across the United Kingdom.
Our Full Compliance Framework
Insurance is one part of a wider compliance framework at NeeryVille Care. Families who want to verify our complete governance and regulatory position can also read:
Our safeguarding policy and framework
Our Safeguarding Partnership
NeeryVille Care Ltd is based in the London Borough of Haringey and operates within the Haringey Safeguarding Adults Partnership framework for our North London operations.
For clients receiving live-in care in other parts of England, the safeguarding framework of the relevant local authority applies. We work collaboratively with every local authority safeguarding team in every area where we provide care, from Hillingdon and Camden in London to West Berkshire and beyond.