top of page
Live-in carer sitting with an older man at his kitchen table in Rochester

Live-In Care in Rochester

Yes, NeeryVille Care provides live-in care in Rochester and across Medway, including Strood, Chatham, Delce and Wainscott. Our live-in carers are trained and DBS-checked, and each one lives in your relative’s home, there by day and during the night, so a stroll along the High Street or an hour in the castle gardens stays part of the week. One carer stays on and learns the house and its habits, and ringing to ask questions does not oblige you to anything.

​

If your relative is in Medway Maritime Hospital on Windmill Road, Gillingham, which opened in 1905 as a Royal Naval Hospital before joining the NHS in 1961, and the ward is talking about going home, let us know early. Medway Council says that while someone is in hospital they can ask to speak to the hospital social worker about support on their return. We will liaise with the ward and have a carer and a warm house waiting.

​

Coming out of hospital is only the first step, and the weeks after need a plan too. Call 0208 129 5854 and we will talk it through, with no obligation.

rating-pill-FINAL.png

Call us on

Not ready for a call now ? ask any question or choose a date for a call back

✓ CQC-Registered Provider

View Details

✓ Listed on NHS Find Care

View Details

✓ The Same Carer Every Visit

View Details

✓ Live-In Care Throughout England

View Details

✓ Care Arranged in 24 to 48 Hours

View Details

Live-In Care at Home in Rochester: A Norman Keep, a Cathedral Close and a Cobbled High Street

Think of a man in his eighties who spent his working life at Chatham Dockyard and has not had a proper day out since his wife died. On a mild Thursday his carer walks him up the High Street to the Guildhall Museum, which follows a timeline through Medway’s history. They stop in front of the displays and he tells the carer which ships he worked on. That evening he rings his daughter, and for once he is the one with news.

Should a Thursday like that appeal for someone you love, pick up the phone and we will fix a time to meet them.

Days out sit on top of a dependable routine, so this is how a live-in carer fills the hours between the first cuppa and the final tablet.

An Unhurried Start

Your relative gets up when they are ready, not when a visit slot arrives. Breakfast is made the way they like it, and the carer pulls up a chair and eats alongside.

Fresh Air and the River

The castle grounds were leased to the Corporation of Rochester in 1870 and opened as a public park in 1872, with the Medway close by. On a settled day the carer takes a rug and a flask, finds a bench and lets your relative decide when it is time to turn back.

Medicines and Appointments

Each dose is given at the right time and recorded. For a clinic or a GP visit the carer goes along, listens to what is said and tells the family afterwards, so nothing is lost between the surgery and the front door.

Meals They Recognise

Food follows any dietary advice and the habits of a lifetime. If your relative likes to choose, the carer shops with them and cooks what they picked, perhaps with a trip to the Corn Exchange on the High Street first.

Something to Look Forward To

Medway Little Theatre has staged shows on St Margaret’s Banks since its first season in 1958, and the Huguenot Museum opened in 2015. A pleasant afternoon needs only a ticket, an arm to lean on and somewhere to sit.

Steady Indoors

Stairs, bathrooms and loose rugs get close attention in any home. The carer steadies each transfer and tells the family early if the house is becoming harder to manage.

What Families Say About NeeryVille Care
Families just like yours, facing the same decisions you are facing right now.

K

Kathryn

verified-badge-scalloped.png

May 2026 · posted on Google

google-g-logo.png

★★★★★

They keep us informed of all the happenings and the care we receive is constant

S

verified-badge-scalloped.png

April 2026 · posted on Google

google-g-logo.png

★★★★★

From the beginning, the experience has been positive and well organised. The support provided has been professional but also approachable, which makes a difference for our family

U

verified-badge-scalloped.png

April 2026 · posted on Google

google-g-logo.png

★★★★★

We are always assured of support and care whenever we need them.

★★★★★ Rated Care Provider

View all our testimonials

​

​

Why Rochester Families Choose NeeryVille Care

​

Search for live-in care in Rochester and the pages that appear are a county-wide provider page, a Kent frequently-asked-questions page and a directory of agencies. None of those we read named the council or the hospital that serves Rochester families, and none gave a daily rate. Ours names Medway Council and Medway Maritime Hospital, states the rate in full and puts one employed carer in your relative’s home. Here is why Rochester families choose us.

​

One carer, not a rota

Someone who knows the favourite cup, the radio station and the chair by the window makes a bigger difference than most families expect. Familiarity lets the day run without fuss.

Our same-carer approach is built around that, and matters most when memory is slipping, since a recognised face calms the whole household.

Leave within 14 days, free of charge

If the arrangement is not working at any point in the first 14 days, it can stop at once, with no notice period and no fee.

This is our 14-Day Live Well at Home Guarantee, and it means a Rochester family can try live-in care without feeling committed.

Our own employees

NeeryVille Care is regulated by the Care Quality Commission, and the carers who come to your home are employed, trained and supervised by us rather than introduced as freelancers. You are welcome to read our registration on the CQC website before you decide.

Led by clinicians

Everything we do sits inside a clinical governance framework overseen by experienced clinicians, which gives support for dementia, Parkinson’s or recovery from a stroke a dependable shape week after week.

At home in a day or two

Wards at Medway Maritime Hospital can move a discharge date earlier with little warning. Once we have sat down together, your relative’s carer is usually unpacking at the house inside 24 to 48 hours and sleeps there too. Warn us as soon as a date is mentioned and the first evening will go far more smoothly.

Accountable Registered Manager

Daniel Johnson, our Registered Care Manager, has twelve years in care and specialist training in dementia, and he supervises each placement himself. When you telephone, you reach him or a member of his team.

Still have questions about whether NeeryVille is the right fit for your family?

Call us on

0208 129 5854.

​

We will listen to your situation, answer every question you have and give you the time you need to make the right decision.

We are available 24 hours a day, 7 days a week.

Fully regulated and compliant with UK care standards
CQC | ICO | Dementia Friend | Homecare Association

CQC Registered Care Provider (View details)

Recognised care provider on the NHS website (View listing)

When Is It Time for a Live-In Carer in Rochester?

It rarely begins with one dramatic day. Think about a live-in carer once help is needed after dark as well as in daylight, but your relative is set on remaining in their own house.

​

Picture a woman of eighty-eight who came home from Medway Maritime Hospital and has stopped opening her post. The fridge holds food she cannot face cooking, and her daughter, forty minutes away, hears only that she is fine. A carer in the house opens the envelopes with her, cooks a hot lunch and tells the family honestly how each day went. Make the call before the next pile of letters, not after it.

​

When we meet her we ask what an ordinary good day means to her, and we build the routine from what she says.

​

If you are the daughter or son who keeps driving over and is running on empty, live-in respite care in Rochester gives you time off while one trusted carer keeps your parent’s routine steady.

Conditions Our Carers Support Around Rochester

Our live-in carers in Rochester support people living with dementia, recovering from a stroke, or living with Parkinson’s disease, multiple sclerosis, cancer and reduced mobility, in Rochester, Strood, Chatham and across Medway.

​

Find out about all the conditions we support at home

If your loved one has a condition that is not listed, please 

call us on 

0208 129 5854.


Usually we can still help, and we will tell you plainly if we cannot.


If the need is mostly at night, our overnight care may suit better.

Two People, One Home: Couples Staying Together in Rochester

Imagine a couple in their late eighties who used to go to shows at Medway Little Theatre. He has lost most of his hearing and she has begun to forget the day of the week, so each leans on the other in a different way, and neither has admitted how tiring that has become.


A single live-in carer can look after both of them, speaking clearly so he follows and nudging her day along, which means they are not separated. Ring and we will explain how one arrangement works for two.


Find out about live-in care for couples


Call us on 0208 129 5854

Available 24 hours a day, 7 days a week

Why Rochester Families Choose Live-In Care at Home Instead of a Care Home

If your relative has lived in Rochester long enough to remember the dockyard working, live-in care lets the help come to them and leaves the neighbourhood and routine exactly where they are.

​

The cathedral was founded in 604, Gundulf’s castle from 1087 to 1089, and the castle grounds have been a public park since 1872. Living in a town with that much history means a good deal to many older residents.

​

Staying put means keeping the same bed, the same chair and the same kitchen cupboards. One carer moves in and gets to know the household, there at breakfast and again at bedtime, and a couple can stay together with that one carer looking after them both.

​

When your relative comes back from Medway Maritime Hospital, the same carer is waiting for the stairs, the shopping and the medicines, and the family hears how the first week went without chasing for news.

​

If you would like to talk it over, call 0208 129 5854 and ask whatever you need to, with no obligation.

Live-In Care in Rochester: A Daily Rate Stated Plainly, £190

You should not have to hunt for what care costs, so here it is.

​

Live-in care with NeeryVille in Rochester starts from £190 per day, fully inclusive. No hidden fees, no extra charges.

​

You will see the figure on paper after the free assessment, and you agree to nothing before then.

Carer and an older woman resting on a bench in the castle gardens in Rochester

What the Daily Rate Covers

A Rochester week might hold a Thursday at the Guildhall Museum, a Saturday in the castle grounds and a Sunday lunch cooked at home. What you pay each day secures a carer who sleeps under the roof and is there round the clock for personal care, home cooked meals, tablets given and written up, steady movement about the house and a companion at appointments.

​

Some situations call for more, for example dementia care at home, live-in care for a couple or recovery after an operation, and we quote for those after meeting your relative. Describe the situation and we will say what we would suggest.

​

Get a free personalised quote

Paying for Care at Home in Rochester

Money worries are easier shared, so ring us on 0208 129 5854 and we will talk through the choices. Ask us too whether NHS Continuing Healthcare might apply, since it can fund care for people with long-term complex health needs.

​

Medway Council arranges social care assessments on 01634 334 466. After an assessment the council decides whether you meet the national eligibility criteria, and a financial assessment then shows whether you pay in full, receive partial funding or are fully funded. You can choose direct payments to meet your care needs.

​

Age UK’s national Advice Line, on 0800 678 1602 from 8am to 7pm every day of the year, gives free advice on benefits and money. For memory worries, the Rochester Dementia Memory Café meets at the Parish Centre, St Peter’s Church, Delce Road, on the fourth Friday of each month except December, from 1.30pm to 3.30pm.

​

A carer can move in while forms are still going through, so your relative need not wait for a decision.

​

Not sure how it will be paid for?

Read our guide to funding live-in care.

How Live-In Care Works in Rochester

Plenty of families tell us the telephone call was the hardest step. After that it falls into four short stages.

01

Ring us

Nothing needs to be ready before you dial.

​

Ring 0208 129 5854 and either Daniel Johnson or a member of his team will answer.

​

Describe how things have been at home and we will think it through together, without paperwork or a sales pitch.

​

Setting up live-in care is routine work for them.

03

We find out who they are

We ask what Rochester has meant to your relative. It could be the dockyard, a childhood near the Medway, the Sweeps Festival on the May Bank Holiday weekend or the cathedral founded in the year 604.

Anything you tell us is written into the plan, ready for the carer to mention at a suitable moment. Phone whenever you feel ready.

We match the carer

We balance a carer’s experience against your relative’s health and temperament, so the house settles down fast.

Your first two weeks are covered by the 14-Day Live Well at Home Guarantee, long enough to see whether the pairing suits.

02

04

Your carer moves in

A carer typically arrives one or two days after we meet, and sooner if a date for leaving hospital is approaching.

​

If your relative is leaving Medway Maritime Hospital, we will plan the carer’s arrival around that date.

​

The same person stays your point of contact from the first call onwards.

A call today could mean a carer unpacking in a day or two. Should the ward have named a date for going home, tell us and we will organise everything around it. 


The free assessment is done face to face by our Registered Care Manager, who then checks in after the carer has started. Live-in care is the only thing we provide, so whoever answers knows the work well.


Call us now on

0208 129 5854.

Live-In Care from the Castle Gardens to Strood

We arrange live-in care across Rochester and the Medway towns around it. Whether your relative lives near the High Street, in Delce, at Rochester Riverside, in Strood or in Chatham, a carer can usually be found within 24 to 48 hours.


We also cover the rest of Kent and the neighbouring counties, and we provide live-in care throughout England.


Other Areas We Cover


Live-In Care in Gravesend


Live-In Care in Grays


Live-In Care in Sittingbourne


Live-In Care in Benfleet


Live-In Care in Sevenoaks


Live-In Care in Southend-on-Sea


We cover these areas and can talk through your loved one’s needs without delay.


See all locations we cover

Carer cooking with an older man in his own kitchen in Rochester

Live-in care is available throughout England including areas not yet listed above. If you cannot find your area call us on 0208 129 5854

and we will confirm coverage and arrange an assessment within 24 hours.

Neeryville Care - Compassionate Home Care You Can Trust

Live-In Care in Rochester: Dementia, Respite and Hospital Discharge Questions

How much does live-in care in Rochester cost?

Our Rochester rate is £190 per day, fully inclusive, and nothing is added afterwards. After the free assessment you get the same figure on paper.

How quickly can live-in care start in Rochester?

Typically within a day or two of the assessment, even when the request comes from a ward at Medway Maritime Hospital. Booking that assessment takes a single phone call.

Do you provide live-in care for people with dementia?

Yes. Staying in familiar rooms with one regular carer helps a person with dementia keep a settled day. The Rochester Dementia Memory Café is held at St Peter’s Church Parish Centre, and its organisers can be reached on 01634 721886.

Is live-in care better than a care home?

Only your family can weigh that up. Staying in their own house keeps a person’s bed, daily habits and a single familiar carer, and husband and wife are not split up. We talk through how it would work in practice before you decide.

What happens if my carer is ill or on holiday?

Should your relative’s usual carer fall ill or take leave, we send a replacement, so somebody is always there.

Is NeeryVille Care regulated by the CQC?

Yes, we appear on the Care Quality Commission register as a regulated provider, and you can check us on our CQC provider page.

Which areas of Rochester do you cover?

All of Rochester and the Medway towns beside it: the High Street and castle quarter, Delce, Rochester Riverside, Strood, Chatham and Wainscott.

Do you offer respite care in Rochester?

Yes, we provide respite care in Rochester. Anyone who has been caring for a husband, wife or parent and needs a pause can have a carer move in for a weekend, a month or longer.

Can you support a hospital discharge?

Yes. Someone leaving Medway Maritime Hospital can return to a house where their carer has already settled in, the rooms are warm and the routine is waiting.

What is the 14-Day Live Well at Home Guarantee?

Should the arrangement not suit, it can be ended during the first 14 days at once, without notice or charge.

How do I pay, and can I get funding?

We take payment by Bank Transfer or Direct Debit only. NHS Continuing Healthcare may be open to you, Medway Council can assess needs and carry out a financial assessment, and Age UK’s national Advice Line offers free advice on benefits.

Could my mother go to the Memory Café at St Peter’s Church with her carer?

Yes. The Rochester Dementia Memory Café meets at the Parish Centre, St Peter’s Church, Delce Road, on the fourth Friday of every month except December, from 1.30pm to 3.30pm. Her carer can walk over with her, sit alongside and stay for the refreshments and conversation.

My father is in Medway Maritime Hospital. Who plans his return home?

The council says that a person in hospital can ask to speak to the hospital social worker about support for going home, and reablement care can be assessed on 01634 334 466. We keep in touch with the ward so his carer is in place the day he leaves.

Will my husband be able to enjoy the Dickens Festival?

Rochester holds two Dickens Festivals a year, in June and December, and the High Street has Dickens connections going back to his novels. His carer can choose a calm hour, go at his speed and take him home as soon as he tires.

Just Call Us. We Will Take It From There.

Call us on 0208 129 5854 or request a free care assessment online.

​

We will listen to your situation, answer every question you have and guide you through every step at a pace that feels right for your family.

We are open 24 Hours a Day, 7 Days a Week

​

EMAIL US info@neeryvillecare.com

We respond within 24 hours

NeeryVille Care logo

Live well at home. We'll make sure of it.

Complete the form below and our Care Manager will contact you for a friendly, no-obligation conversation about your care needs. 

Best time to call:
Time
HoursMinutes

Head Office: 31 Altior Court 74-76 Shepherds Hill London N6 5RJ
Company No: 14902299
CQC Provider ID: 1-21254500455

  • Facebook
  • Instagram
  • LinkedIn

NeeryVille Care is committed to safe, transparent and high-quality care. Read more about our Clinical Governance, Privacy Policy, Terms & Conditions, and Complaints Procedure, Safegaurding Policy.  NeeryVille Care is a trading name of NeeryVille Care Ltd (Company No. 14902299), registered in England and Wales.

​

Neeryville Care is listed on the NHS Find Care directory, reinforcing our commitment to safe, regulated and trusted domiciliary and live-in care services.

★★★★★  Rated Care Provider | See our Google Reviews

 

© 2026 NeeryVille Care Ltd

​

bottom of page