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Live-in carer sitting with an elderly man at his window, live-in care in Norwich

Live-In Care in Norwich

Yes, NeeryVille Care provides live-in care in Norwich, from the Golden Triangle and Eaton to Thorpe Hamlet, Mile Cross and Heartsease. A live-in carer moves into a spare room and stays with your relative night and day, so they keep the street, the neighbours and the chair by the window that is theirs. There is no rota of strangers, and the first phone call asks nothing of you.

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If a parent is on a ward at the Norfolk and Norwich University Hospital, within Norwich Research Park, and talk has turned to coming home, we can start planning at once. The hospital has an emergency department and 1,237 beds, so a discharge can be arranged at short notice, and we would rather prepare the house early.

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Norwich Castle was founded around 1067 and the cathedral has been rising since 1096, so people raised between them seldom want to leave. Call 0208 129 5854 and we will go through the options.

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✓ Care Arranged in 24 to 48 Hours

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Live-In Care at Home in Norwich: Cathedral Close, Market Stalls and Cobbled Lanes

A morning in Norwich could start at the cathedral, whose cloisters were begun in 1297 and whose spire, at 315 feet, is the second tallest in England. The carer helps your relative dress, offers an arm for the walk and finds a seat in the Cathedral Close, which covers 85 acres. Afterwards they might pause in the Hostry, the cathedral’s main entrance since 4 May 2010, before heading home for lunch.

On another day the covered stalls of Norwich Market, whose roofs have been striped since 1938, make a cheerful outing. If that sounds like a good week for your relative, call us for a free assessment.

Outings are a welcome bonus, but the real work is the daily routine, so the six cards below set out how a live-in carer spends the hours from breakfast to the last check at night.

Morning Without Rushing

In Norwich the live-in carer helps your relative wash, dress and settle to breakfast at their own speed, with a steadying hand. Thorpe Hamlet, Mile Cross and the Golden Triangle are districts we serve.

Company and Good Talk

A live-in carer settles down for friendly conversation, board games or the radio, so long evenings in Norwich are never lonely. The Forum, home to the Millennium Library, opened on 1 November 2001.

Medicines Made Simple

The live-in carer prompts, gives and records each medicine on time and attends appointments to listen and report to the family. The Norfolk and Norwich University Hospital has an emergency department and 1,237 beds.

Meals and Market Trips

Cooked meals follow health needs and long-held tastes, and the carer shops with your relative whenever they wish. Norwich Market has around 200 stalls and has stood on its present site for over 900 years.

Gardens and Gentle Walks

A live-in carer chooses the route and the pace, with a seat never far away and no deadline. Chapelfield Gardens in Norwich opened on 17 April 1852, and its bandstand was added in 1880.

Calm Nights, Safe Floors

The carer clears walkways, steadies each transfer and sleeps in the house, so a fall or restless night is met at once and calmly. Mousehold Heath covers 184 acres north of the city centre.

What Families Say About NeeryVille Care
Families just like yours, facing the same decisions you are facing right now.

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Kathryn

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May 2026 · posted on Google

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★★★★★

They keep us informed of all the happenings and the care we receive is constant

S

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April 2026 · posted on Google

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★★★★★

From the beginning, the experience has been positive and well organised. The support provided has been professional but also approachable, which makes a difference for our family

U

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April 2026 · posted on Google

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★★★★★

We are always assured of support and care whenever we need them.

★★★★★ Rated Care Provider

View all our testimonials

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What Norwich Families Weigh Up Before Choosing NeeryVille Care

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Many Norwich families first look into live-in care after a bad week: a fall in the kitchen, a long wait on a ward, or a partner who can no longer manage the nights. At that point the decision feels urgent and unfamiliar. People want to know who will be in the house, whether they can change their minds, and who is accountable. These six reasons answer exactly that. If you have been looking at elderly care in Norwich and care at home in Norwich, here is how live-in care in Norwich works, step by step.

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One familiar face

Your relative deserves to be known, not just assisted. One carer lives in and learns how they take their tea, what they like to listen to and when they want the lamp switched off, then carries that understanding through every day and night.

Our same-carer approach is a comfort in dementia, where a face that stays the same keeps a bewildering day anchored.

Leave within two weeks

If live-in care turns out to be wrong for your relative at any time in the first 14 days, you can end it on the spot without paying a penalty or serving notice.

That safeguard is the 14-Day Live Well at Home Guarantee, and it lets Norwich families find out for themselves whether the arrangement works.

Employed, not outsourced

Each carer works directly for NeeryVille Care, which is registered with the Care Quality Commission, and is trained and supervised by us rather than sourced from an outside agency. Our registration on the CQC website shows the details.

Clinician-led governance

Every placement works within a clinical governance framework overseen by experienced clinicians, which keeps support for dementia, Parkinson’s disease or stroke recovery consistent and safe.

Ready by the discharge date

A discharge from the Norfolk and Norwich University Hospital may be agreed at short notice. After our assessment, a matched carer is normally in the house within 24 to 48 hours, so full-time care in Norwich can begin the day your relative returns. Call early and we will plan that first evening with you.

Daniel Johnson manages care

Daniel Johnson is the Registered Care Manager responsible for every placement. He has twelve years in care and specialist dementia knowledge, and callers speak to him or a member of the care team.

Still have questions about whether NeeryVille is the right fit for your family?

Call us on

0208 129 5854.

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We will listen to your situation, answer every question you have and give you the time you need to make the right decision.

We are available 24 hours a day, 7 days a week.

Fully regulated and compliant with UK care standards
CQC | ICO | Dementia Friend | Homecare Association

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Live-In Care or Respite Care in Norwich: Recognising When It Is Time to Ask

Hardly anyone decides in one afternoon. Live-in care is worth considering once your relative needs someone through the night as well as the day, yet would be heartbroken to leave their own home.

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Picture a retired railwayman of eighty-nine in Thorpe Hamlet who lost his wife in the autumn and has begun skipping meals. A fall on the stairs sends him to the Norfolk and Norwich University Hospital for a night, and his daughter is a long way away. A carer in the house, who knows the stairs and the tablets, deals with both worries at once. Call before the next fall.

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At the free assessment we ask your relative to describe a good day, and we build the plan from there.

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Or perhaps you are the one worn out. Live-in respite care in Norwich lets you sleep through the night while a carer you have already met takes charge of the house.

Live-In Carers for Dementia and More in Norwich

Our live-in carers in Norwich support people living with dementia, recovering from a stroke, or living with Parkinson’s disease, multiple sclerosis, cancer and reduced mobility, across Norwich and neighbourhoods from Eaton to Old Catton. If you are searching for dementia care in Norwich, a live-in carer in Norwich stays through the day and night, so the person living with dementia keeps the same face and the same routine.

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Find out about all the conditions we support at home

If your loved one has a condition that is not listed, please 

call us on 

0208 129 5854.


Usually we can still help, and we will tell you plainly if we cannot.


If the need is mostly at night, our overnight care may suit better.

Together at Home in Norwich: Couples and Live-In Care

Imagine a couple in Eaton who have shared the same house since their wedding. He has had a stroke and she has arthritis, and each has been tactfully covering for the other.


A single live-in carer can support both: helping him move safely about the house, helping her with the jobs her hands no longer manage, and keeping the two of them at the same table. Ask us how one plan can cover both.


Find out about live-in care for couples


Call us on 0208 129 5854

Available 24 hours a day, 7 days a week

Why Norwich Families Choose Live-In Care at Home Instead of a Care Home

Many Norwich people measure their lives against the cathedral spire, and live-in care lets your relative keep their own street, their own front door and the city that spire stands over.

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Norwich Castle was founded around 1067 and the cathedral has been rising since 1096, its spire, at 315 feet, the second tallest in England. Norwich Market has traded on its present site for over 900 years, and Chapelfield Gardens opened on 17 April 1852. Anyone who has walked past these places for a lifetime may well want to keep them close, and staying at home makes that possible.

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In their own home your relative sleeps in their own bed, finds the cups where they have always been and follows their own timetable. One carer lives in and learns the little habits, so the same person helps at breakfast and again at bedtime, and a couple can remain together with one carer looking after both.

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The Norfolk and Norwich University Hospital sits within Norwich Research Park. After a stay in hospital, the return home can feel quiet and uncertain, and a carer who has already settled in can help with meals, medicines and gentle outings until the house feels like home again.

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To talk about what could work for your family, ring us on 0208 129 5854. Ask whatever you like, with no obligation.

Live-In Care in Norwich Costs £190 a Day, and We Say So Plainly

Nobody should have to hunt for a price, so here is ours.

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Live-in care in Norwich costs from £190 per day for the live-in package, with cover for the carer’s break charged separately.

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Your exact figure follows the free assessment in writing, and you decide only after you have read it.

Live-in carer laughing over a cup of tea with an older woman, live-in care in Norwich

What You Pay For Each Day

A week in Norwich might include a morning among the stalls at Norwich Market, an afternoon in Chapelfield Gardens and Sunday at the cathedral. The market has traded on its present site for over 900 years, and the gardens opened in 1852. The daily rate pays for a live-in carer: personal care, cooked meals, medicines, safe steps and company at appointments. The carer’s daily break of about two hours is not covered; a visiting carer covering it is charged separately at £28 per hour, or family may cover it directly.

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Needs that go further, such as dementia care at home, live-in care for a couple or recovery after an operation, receive their own quote once we have met your relative.

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Get a free personalised quote

Live-In Care Cost and Funding in Norwich

Norfolk County Council offers adult social care for people aged 18 and over who need practical help because of illness or disability, and NHS Continuing Healthcare may apply when the main need is a health one.

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Age UK Norwich is an independent charity based in Norwich, and its services are open to people aged 50 and over in greater Norwich.

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Whether your family qualifies for funding depends on your circumstances, so please talk to us first. We deal with this every day and will help you work out the right route, and a placement can often start while the paperwork is still moving.

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Not sure where the money will come from?

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Phone 0208 129 5854 to discuss your loved one’s care needs, or read our funding guide.

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Read our guide to funding live-in care.

Four Steps From First Call to Live-In Care in Norwich

Setting up live-in care in Norwich begins with a single call, followed by four straightforward stages.

01

Pick up the phone

You need nothing prepared.

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Dial 0208 129 5854 and Daniel Johnson or a care team colleague will take your call.

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Say how things are at home and we will walk through the choices at your pace.

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Arranging live-in care is routine work for whoever answers.

03

We hear their history

We like to hear what Norwich has meant to your relative: perhaps the stalls of the market, the Tudor buildings and cobbles of Elm Hill, or a lifetime in sight of the cathedral spire.

Those memories are added to the care plan so the carer can raise them gently when the time is right. Call when you are ready.

We choose the carer

We look for a carer whose skills suit the health needs and whose personality will sit well in the household.

The 14-Day Live Well at Home Guarantee covers the first two weeks, so you can test the match without worry.

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Settling in

A carer usually arrives within 24 to 48 hours of the assessment, sooner when a discharge is imminent.

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If your relative is leaving the Norfolk and Norwich University Hospital, we time the arrival to the day they come home.

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You deal with one team from the first call to the settled placement.

Following our conversation, a carer can frequently be at your relative’s door within a day or two. If the ward has named a discharge date, give it to us and we will work backwards from it. 


The free assessment is carried out by our Registered Care Manager, who continues to check in after the carer arrives. Placing live-in carers is the everyday work of the team that takes your call. We arrange respite care in Norwich from the same assessment.


Call us now on

0208 129 5854.

Respite Care in Norwich and Live-In Care Across Norfolk

We provide live-in care across Norwich. Whether your relative lives in the Golden Triangle or Eaton, in Thorpe Hamlet or Mile Cross, or out at Bowthorpe or Old Catton, we can usually find a carer within 24 to 48 hours.


We also cover Heartsease and Thorpe St Andrew, and provide live-in care throughout England.


Other Areas We Cover


Live-In Care in Wymondham


Live-In Care in Aylsham


Live-In Care in Great Yarmouth


Live-In Care in Cromer


Live-In Care in Lowestoft


Live-In Care in Sheringham


We cover these areas and can discuss your loved one’s needs right away.


See all locations we cover

Live-in carer helping an older man read the morning post at home, live-in care in Norwich

Live-in care is available throughout England including areas not yet listed above. If you cannot find your area call us on 0208 129 5854

and we will confirm coverage and arrange an assessment within 24 hours.

Neeryville Care - Compassionate Home Care You Can Trust

Live-In Care in Norwich: Questions Families Often Ask

How much does live-in care in Norwich cost?

From £190 per day for the live-in package; the carer’s break cover is charged separately, and your final quote follows the free assessment.

How quickly can live-in care start in Norwich?

Usually within 24 to 48 hours of the assessment, including when the request comes from the Norfolk and Norwich University Hospital. A single phone call starts it.

Do you provide live-in care for people with dementia?

Yes. A live-in carer gives one-to-one support at home, where familiar surroundings and a consistent face can make each day calmer for someone living with dementia.

Is live-in care better than a care home?

It depends on the person. Live-in care lets your loved one stay in their own home, keep their routine and have one-to-one attention, and couples can stay together. Our care manager can talk through both options with you.

What happens if my carer is ill or on holiday?

We arrange a cover carer so your loved one is never left without support.

Is NeeryVille Care regulated by the CQC?

Yes. NeeryVille Care Ltd is registered with the Care Quality Commission. You can view our CQC provider page.

Which areas of Norwich do you cover?

Yes, we cover the whole of Norwich, including the Golden Triangle, Eaton, Thorpe Hamlet, Mile Cross, Heartsease, Bowthorpe, Old Catton and Thorpe St Andrew.

Do you offer respite care in Norwich?

Yes. NeeryVille also provides respite care for families who need a break from caring, so your loved one stays at home with a live-in carer they get to know.

Can you support a hospital discharge?

Yes. Hospital staff plan discharge with your family involved, so tell the Norfolk and Norwich University Hospital ward you want live-in care at home and give us the date; a carer can be waiting.

What is the 14-Day Live Well at Home Guarantee?

If the care arrangement is not right for any reason within the first 14 days, you can end it immediately with no notice period and no fees.

How do I pay, and can I get funding?

Payment is by Bank Transfer or Direct Debit only. You may qualify for NHS Continuing Healthcare or support from Norfolk County Council, but please talk to us first about whether you qualify for funding. We deal with this every day and will help you work out the right route.

Can a live-in carer take my relative to Norwich Market or Chapelfield Gardens?

Yes, outings are part of a live-in carer’s work. Norwich Market has around 200 stalls, and Chapelfield Gardens, open since 1852, has a bandstand, a refreshment pavilion and places to sit and rest.

Is 24 hour care at home available in Eaton and Mile Cross?

Yes, a live-in carer is on hand day and night in Eaton and Mile Cross, and across the Golden Triangle, with a daily break of about two hours covered by family or a visiting carer. Mousehold Heath covers 184 acres north of the city centre.

Is live-in care for dementia possible in Thorpe St Andrew?

Yes, our carers support people living with dementia in Thorpe St Andrew, which sits on the River Yare outside the city boundary, and in Old Catton, with Chapelfield Gardens in the city centre, open since 1852, as a calm place for a walk.

Just Call Us. We Will Take It From There.

Call us on 0208 129 5854 or request a free care assessment online.

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We will listen to your situation, answer every question you have and guide you through every step at a pace that feels right for your family.

We are open 24 Hours a Day, 7 Days a Week

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EMAIL US info@neeryvillecare.com

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Head Office: 31 Altior Court 74-76 Shepherds Hill London N6 5RJ
Company No: 14902299
CQC Provider ID: 1-21254500455

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NeeryVille Care is committed to safe, transparent and high-quality care. Read more about our Clinical Governance, Privacy Policy, Terms & Conditions, and Complaints Procedure, Safegaurding Policy.  NeeryVille Care is a trading name of NeeryVille Care Ltd (Company No. 14902299), registered in England and Wales.

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Neeryville Care is listed on the NHS Find Care directory, reinforcing our commitment to safe, regulated and trusted domiciliary and live-in care services.

★★★★★  Rated Care Provider | See our Google Reviews

 

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