Live-In Care in Horley
Yes, NeeryVille Care provides live-in care in Horley: one trained, DBS-checked carer moves into your relative's home, cooks the meals, gives the medication on time and is there through the small hours, so the familiar chair, the garden and the neighbours stay exactly where they are. For a family watching a parent struggle, one phone call is enough to find out whether this could work.
Hospital discharges are often decided in a day. If your mother or father is coming home from East Surrey Hospital, which has a 24-hour A&E south of Redhill, tell us when the ward expects them to leave and we will fit the carer, the first meal and the first night around that date.
Semi-detached houses are the commonest kind of home in Horley, and with them come stairs and errands that pile up. Ring 0208 129 5854 and we will talk it through, with no obligation.
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Live-In Care at Home in Horley: Six Bells, a Railway Bridge Theatre and Three Old Hamlets
Picture a man of eighty-two, a widower whose memory has started to slip and who used to sing round the house without noticing. On the third Thursday of the month his live-in carer takes him to the singing group run by Dementia 1st at Horley Community Centre in Albert Road, where refreshments come at half past ten and the singing runs from eleven until noon. He knows only some of the words, but the carer hums the rest, and over tea afterwards he announces, to nobody in particular, that he has not sung in years. On another day they sit with a drink at the café on the Recreation Ground, and the carer lets him decide how long to stay.
If your father or mother has gone quiet in a way that frightens you, tell us in our first conversation and the carer can begin with whatever used to bring them out of themselves. Call us on 0208 129 5854 and we will think it through with you.
A day like that depends on ordinary jobs done well, so here is what a live-in carer does between the first cup of tea in the morning and the last glass of water by the bed.
A Gentle Start
Breakfast, a wash and getting dressed all follow your relative's own pace, perhaps with the radio murmuring. The carer is already in the building, so nobody waits at the window for someone to turn up.
Fresh Air and Green Spaces
Horley Recreation Ground has tennis courts, a recently built café and extended parking, and the carer can choose a gentle lap on a dry morning or a seat in the sun on a better day. The town also has playgrounds, allotments and sports fields, so a short outing never has to mean a big trip.
Medication and Hospital Visits
Every tablet is handed over at the right time and written down. For an outpatient appointment at East Surrey Hospital or a routine check at one of the town's three medical centres, the carer attends, listens to the advice and passes it on to the family.
Food Made Properly
The carer cooks what your relative actually enjoys, mindful of any dietary advice, using shopping from the town's supermarkets and independent shops. Now and then a change of scene is a treat, with a sit-down at the Jack Fairman on Victoria Road, which stands in a 1933 building that was once Fairman's Garage.
An Evening Out, or a Quiet In
Some evenings suit a play: the Archway Theatre sits under the Victoria Road railway bridge and puts on ten full productions a year. Others suit an old photograph album, a crossword or a repeat of a favourite programme, with the carer happy to listen to the stories that follow.
Settled for the Night
At bedtime the carer locks up, puts a lamp on in the hall and checks the floor between bed and bathroom. If your relative wakes confused in the dark, somebody is already in the next room.
What Families Say About NeeryVille Care
Families just like yours, facing the same decisions you are facing right now.
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Kathryn
May 2026 · posted on Google
★★★★★
They keep us informed of all the happenings and the care we receive is constant
S
April 2026 · posted on Google
★★★★★
From the beginning, the experience has been positive and well organised. The support provided has been professional but also approachable, which makes a difference for our family
U
April 2026 · posted on Google
★★★★★
We are always assured of support and care whenever we need them.
★★★★★ Rated Care Provider
Why Horley Families Choose NeeryVille Care
We searched for live in care in Horley the way a worried son or daughter would, and read what appeared. A national provider page for Horley is detailed, quotes £1,675 per week for one person and £2,125 for a couple, but names no hospital and links to no council. A Live in Care Direct page for Horley is mostly short answers about live-in care in general, with no price figure and no local detail beyond the town's name. A directory listing shows every provider as price on enquiry and mislabels the town as Greater Manchester. Here you will find East Surrey Hospital, the county council, the dementia café in Victoria Road and one clear daily price, and the carer is employed directly by NeeryVille Care. That is what Horley families tell us they wanted to see.
One Familiar Face
After a fortnight or so the carer knows how the tea is taken, which cushion supports the back and which song makes your relative smile. A face that stays is calming in itself.
Our same-carer approach is built around this, and it matters most when memory loss makes new people hard to trust.
Two Weeks to Be Sure
If it does not feel right, you may stop at any point in the first 14 days, give no notice and pay nothing.
That promise is our 14-Day Live Well at Home Guarantee, and it means a Horley family can try live-in care without feeling committed.
Carers We Employ Ourselves
NeeryVille Care Ltd is registered with the Care Quality Commission. Each carer is employed, trained and supported by us, not borrowed from a third party on the day. Our registration on the CQC website can be checked by anyone.
Clinical Oversight
Every placement runs within a clinical governance framework shaped by experienced clinicians, so care stays consistent for conditions such as dementia, Parkinson’s disease or recovery from a stroke.
At Home Within a Day or Two
Wards can set a discharge date with very little warning. If your relative is leaving East Surrey Hospital, we respond quickly, and a suitable carer is normally in the house within 24 to 48 hours, so 24 hour care in Horley is already in place when the ambulance or the car pulls up. Give us the date and we will plan backwards from it.
Run by a Registered Manager
Daniel Johnson, our Registered Care Manager, has twelve years in care and specialist dementia experience, and he is personally accountable for every placement. When you call you will reach him or a colleague who knows the detail of each case.
Still have questions about whether NeeryVille is the right fit for your family?
Call us on
0208 129 5854.
We will listen to your situation, answer every question you have and give you the time you need to make the right decision.
We are available 24 hours a day, 7 days a week.
Fully regulated and compliant with UK care standards
CQC | ICO | Dementia Friend | Homecare Association
CQC Registered Care Provider (View details)
Recognised care provider on the NHS website (View listing)
Dementia Care and Respite Care in Horley: When the Familiar Streets Stop Being Familiar
It rarely begins with a decision. It starts with small things: car keys that have vanished, a parcel left unopened for a week, a daughter who notices the same jumper three visits running.
Imagine a retired man of eighty-four who lives in a semi-detached house in Horley. For decades he drove everywhere, and when his family finally take the keys he stops going out at all and leaves lunch uneaten. A fall in the kitchen puts him in East Surrey Hospital, and the ward tells his daughter he should not go home alone. A live-in carer then settles in at the house, cooks the lunches he skips, hands over his tablets and walks with him, and the days begin to have a shape again. If you can see him in someone you love, call before the fall happens.
Within weeks the carer knows which neighbours he wants to wave to and which programme he insists on seeing, and the house sounds lived in once more.
Or maybe it is you who is stretched thin between a job, your own children and a parent's needs. With our respite care in Horley a carer comes to live at your relative's address for a weekend, a fortnight or longer, giving you proper rest. Name the dates and the planning is ours.
Conditions Our Carers Support in Horley
Our live-in carers in Horley support people living with dementia, recovering from a stroke, or living with Parkinson’s disease, multiple sclerosis, cancer and reduced mobility, from Horley Row and Langshott to Smallfield, Salfords and Sidlow (including postcode RH6).
If your loved one has a condition that is not listed, please
call us on
0208 129 5854.
Usually we can still help, and we will tell you plainly if we cannot.
If the need is mostly at night, our overnight care may suit better.
Together Under One Roof: Couples in Horley
Think of a husband and wife who have shared a house for fifty years. His eyesight has failed to the point where he cannot read the labels on his tablets, and her hearing has gone so far that she misses the kettle, the phone and the door. Each is the other's missing sense, and the thought of a care home that would put them in separate rooms is unbearable to both.
A single live-in carer can look after both, reading each label aloud to him and making sure she knows when someone is at the door. Phone us and we will show you how one placement covers two.
Find out about live-in care for couples
Call us on 0208 129 5854
Available 24 hours a day, 7 days a week
Why Horley Families Choose Live-In Care at Home Instead of a Care Home
If your relative has spent years in Horley, live-in care lets the house, the street and the daily rounds carry on as they always have.
The manor of Horley belonged to Chertsey Abbey in Saxon times, passed to Henry VIII in 1539 and to Christ's Hospital in London in 1602. The railway came in 1841 and the 1974 Charlwood and Horley Act returned the town to Surrey after the 1972 reforms had moved it to West Sussex. Anyone who has seen their town move between counties may well believe that no other address could be home.
At home they keep their own bed, their own cupboards and their own routine. One carer lives in and learns the little habits, so the same face is there at breakfast and at bedtime, and two partners can stay under one roof with a single carer helping both.
With 3,111 semi-detached houses and 2,011 flats counted in the 2011 Census, a good many households will be managing stairs or steps, and East Surrey Hospital, south of Redhill, has a 24-hour A&E for when something goes wrong. A live-in carer helps with the stairs, the shopping and the walks, and after a hospital stay the same carer can be at the door.
To talk about what might suit your family, call us on 0208 129 5854. Ask us anything you like, with no obligation.
What Live-In Care in Horley Costs: £190 a Day, Written Down
Cost is usually the first question, so we answer it straight away.
Live-in care with NeeryVille in Horley starts from £190 per day, fully inclusive. No hidden fees, no extra charges.
After the free assessment you receive the exact figure in writing, and nothing begins until you have read it.
What You Get for the Daily Rate
A typical Horley week could take in a Tuesday afternoon at the Forget Me Not Club in Smallfield, a Thursday morning singing group at Horley Community Centre, and a Friday afternoon drink at the Foresters on Victoria Road, a nineteenth century pub known locally as the Wooden Hut because of its weatherboarding. Each day's price covers a carer sleeping under the same roof and awake if needed at night, personal care, cooked meals, tablets given on schedule and logged, a hand on the banister, company at appointments and the weekly shop.
Some situations, such as dementia care at home, live-in care for a couple or recovery after an operation, are best talked through before a price is fixed. Tell us what is different about yours and we will go through it with you.
Paying for Live-In Care in Horley
Some people qualify for NHS Continuing Healthcare, a package arranged and paid for by the NHS when ongoing needs are mainly about health, and it is wise to check that before settling any other plan.
Surrey County Council runs adult social care for the county, and its page explains that you can contact the service or complete assessment information online. A Reigate and Banstead dementia guide gives its Adult Social Care Information and Advice number as 0300 200 1005 (weekdays, 9am to 5pm). That is background only, and no family needs to begin there.
Age UK Surrey runs a free and confidential information and advice service on 01483 503414, Monday to Friday 10am to 4pm, covering benefits entitlement and help at home. For dementia, MHA’s Horley Dementia Café meets fortnightly at Horley Methodist Church in Victoria Road for people with memory loss or mild to moderate dementia, their carers and friends.
Attendance Allowance is a benefit for people at State Pension age or older with a physical or mental health condition, and gov.uk gives rates of £76.70 or £114.60 a week depending on the level of care needed. You do not need someone caring for you to claim.
Not sure where to start?
Call 0208 129 5854 to discuss your loved one’s care needs, or read our funding guide.
Four Steps to a Live-In Carer in Horley
The hardest part is the first call, and the rest follows quickly.
01
Call us
There is nothing to prepare.
Dial 0208 129 5854 and Daniel Johnson or a colleague will pick up.
Tell us how things stand and we will talk through what could work, with no forms and no pressure.
We hear many stories like yours, and very little will surprise us.
03
We listen to their life
We ask what Horley has meant to your relative. It might be the scouting that began here when the first Pewit Patrol was set up in 1908, a pint at Ye Olde Six Bells, which dates from 1403, or the London to Brighton coaches that once rolled through on the turnpike of 1809. A single recollection can unlock an hour of conversation.
Everything we learn goes into the care plan, so the carer arrives knowing which questions to ask. Ring us when you feel ready.
We choose the right person
We put a carer forward only after weighing experience, health needs and personality, because living under one roof works only when two people get on.
After that you have a fortnight under the 14-Day Live Well at Home Guarantee to see how it feels.
02
04
Your carer settles in
Most placements begin a day or two after we first speak, and sooner if a ward has already named the day your relative goes home.
Should your relative be coming back from East Surrey Hospital or any other ward, we time the carer's arrival to be there first.
One contact at NeeryVille stays with you from the first call until everything has bedded in.
Phone today and a carer could be moving in before the weekend. If the ward has given a discharge date, tell us and we will work around it.
The free assessment is done by our Registered Care Manager in person, and he rings later to check on the first days. We do nothing but live-in care, so no one hands you to another team.
Call us now on
0208 129 5854.
Live-In Care from Horley Row to Smallfield and Across the Rest of Horley
We provide live-in care across Horley. Whether your relative lives in Horley Row, Langshott, Westvale Park, Smallfield, Salfords or Sidlow, a carer can often be found within 24 to 48 hours.
We also cover the wider Surrey area and provide live-in care throughout England.
Other Areas We Cover
Live-In Care in East Grinstead
We cover these areas and can discuss your loved one’s needs right away.
Live-in care is available throughout England including areas not yet listed above. If you cannot find your area call us on 0208 129 5854
and we will confirm coverage and arrange an assessment within 24 hours.
Neeryville Care - Compassionate Home Care You Can Trust
Questions Horley Families Ask About Live-In Care
How much does live-in care in Horley cost?
Live-in care in Horley costs £190 per day, fully inclusive, and no extras appear later. Following the free assessment we put the exact figure in writing so that you can read it before agreeing to anything.
How quickly can live-in care start in Horley?
Typically a carer moves in one or two days after your first call, even if you ring from a ward. The number is 0208 129 5854.
Do you provide live-in care for people with dementia?
Yes. Someone with dementia often copes better with one steady carer in a house they know than with a changing line of visitors. MHA’s Horley Dementia Café in Victoria Road is one local place the carer can take them, and your GP can refer for a memory assessment.
Is live-in care better than a care home?
Only your family can say. Staying home means keeping a bed, a routine and, for a couple, each other, while a home has its own merits. We lay out both sides honestly.
What happens if my carer is ill or on holiday?
If the regular carer is unwell or on leave, a cover carer comes in, and your relative is never by themselves.
Is NeeryVille Care regulated by the CQC?
Yes, NeeryVille Care Ltd is registered with the Care Quality Commission, and you can look us up on our CQC provider page.
Which areas of Horley do you cover?
We cover all of Horley, including Horley Row, Langshott, Westvale Park, Smallfield, Salfords and Sidlow, across postcode RH6 and the villages around it.
Do you offer respite care in Horley?
Yes, respite care in Horley is part of what we do. When caring for a spouse or parent has left you drained, a live-in carer can look after them at their own address for several days or weeks.
Can you support a hospital discharge?
Yes. Whether the journey home starts at East Surrey Hospital or elsewhere, we can have the carer waiting with the house warm, food ready and the first night mapped out.
What is the 14-Day Live Well at Home Guarantee?
For the first 14 days you may call it off whenever you wish, with no notice period and no charge.
How do I pay, and can I get funding?
Payment is by Bank Transfer or Direct Debit only. Some people qualify for NHS Continuing Healthcare, or for help after an assessment by Surrey County Council, and Age UK Surrey can tell you which benefits you may be missing.
Is there a dementia café in Horley where my mother and I could go together?
MHA’s Horley Dementia Café meets fortnightly at Horley Methodist Church in Victoria Road, and its page says it welcomes people with memory loss or mild to moderate dementia, their carers and friends. Dates are listed on that page. A live-in carer can go along with your mother, so you need not go every time.
Where can my father in Smallfield go for company on a Tuesday?
A Reigate and Banstead dementia guide for September 2025 lists the Forget Me Not Club at Centenary Hall, 23 Wheelers Lane, Smallfield, every Tuesday from 2pm to 4pm, free of charge. Check it is still running before you set out. His live-in carer can take him and stay.
Can a live-in carer take my husband to a play at the Archway Theatre?
Yes, a carer can go with him. The Archway Theatre sits under the Victoria Road railway bridge, with a main auditorium of 95 seats, a studio of 40 and around ten full productions a year, so it offers an evening out for someone who enjoys live drama.